3 Resolutions All Law Firms Should Make in 2019

Another New Year is upon us! ‘Tis the season for law firms to take stock of the past year’s successes and shortcomings and make goals for the upcoming year.

It used to be that preparing a law firm for a new year mainly meant staying the course and constructing growth goals. While growth is something that most law firms want to happen in 2019, there’s now more that goes into making a robust and agile law firm.

Get up-to-date on technology

If your law firm is still going about the business of law the old-fashioned way, it is going to be left behind. Technology has helped to even the playing field for law firms. Now, with technology’s help, smaller firms can take on more complex clients. And, larger firms can provide more efficient, more accurate service.

Automation and management

With a wide array of legal applications, law firms can streamline management and administration. For example, practice management software, such as Amicus Attorney® or Time Matters®, allows administrators to track and manage schedules and records. Document management software, such as Worldox®, takes organization and productivity a step further.

Time and billing software simplifies the invoicing process, increases accuracy, and frees up valuable attorney time. And, legal document generation automation software, such as Hot Docs® and ProDoc®, prevents attorneys from re-inventing the wheel every time they create a transactional document.

Using this kind of technology releases legal minds from the tyranny of busy work. It also allows management to manage instead of worrying about the little things.

Flexibility and reliability

By now, most law firm management has heard about using the advantages of using a cloud environment. One benefit is that attorneys and employees can access their workspaces from their Smartphones, tablets, laptops – practically any device that can connect to the internet. And, downtime is a thing of the past: Cloud environments like Legal Workspace use top notch technology and talent to provide clients with reliable, seamless service.

And, all of the above mentioned legal applications are compatible with Legal Workspace – which means that you can either do a complete technological overhaul when you make the switch to the cloud, or, you can work with Legal Workspace to integrate your current software with its environment.

Secure your data

Hackers have New Year’s resolutions, too: to work continuously and find new ways to penetrate defenses and steal data. Clients are becoming increasingly aware of the dangers and have higher expectations for data protection. And, of course, large clients and clients in certain industries (such as those associated with medical records) have high security standards (such as HIPAA) that need to be met.

Legal Workspace was created solely for law firms, so security is paramount. The Legal Workspace cloud environment utilizes military-grade security, which means that your clients’ data is much safer than it would be if you were to attempt to build your own secure environment. Not only that, but if a client does have a particular security request, Legal Workspace can adapt its environment to meet its needs.

Prep for disaster

No one likes to think that a natural disaster might occur that could wipe out their law firm’s records. Fire, flood, and tornadoes are just a few examples of challenges that could interrupt business and cause irreparable damage to a law firm.

When you have your data and workspace housed in a cloud environment (and that data is stored redundantly in multiple geographic locations and regularly backed up), that’s it: You’re prepared for disaster. Your data will still be accessible in the cloud no matter what might happen on the ground.

These three ways to prepare your law firm for 2019 can be accomplished easily by making one decision: to move to a cloud environment. Make this year the year that technology and data stop causing challenges in your law firm.

Future-Proof Your Law Firm

Use the Cloud to Keep Up with the Pace of Technology

It’s no secret; technology has accelerated the pace of change – in work and in life. There are a few ways that your law firm can go about adapting to these changes.

You could:

1. Bury your head in the sand and insist on the traditional ways of doing things.

2. Throw money at the problem, amassing all the new software and gadgets available and hiring experts to teach you how to use everything.

3. Make a simple change to the way you do work and handle your data.

Of course, the third option is making the change over to using a cloud environment, such as Legal Workspace. Using the cloud is an easy way to set up your firm for any future tech innovations, in addition to the other advantages it promises, like security and flexibility.

Why the cloud allows for rapid change

When a law firm operates from on-site servers, it lacks the kind of agility that using a cloud environment can provide. For example, what would happen if your biggest client suddenly placed regulations on your firm? How would you go about making sure you could meet those requirements? How much time, effort, and money would it take to give them what they wanted?

And if you were able to pull it off, would the client still be there, waiting for you to bring your security to their level?

Taking advantage of law firm cloud services removes that worry. Legal Workspace, because it was created specifically for law firms, utilizes military-grade security for all of its clients and can accommodate special requests from firms who use its services. HIPAA compliance obligations and any other high-level security requirements can be quickly applied to ensure that your clients’ data is protected.

That kind of behind-the-scenes agility is important because it also allows you to make changes to the way you do business. For example, if you’re not already taking advantage of legal document generation automation to streamline your attorneys’ workloads, you can select one of the applications that is compatible with Legal Workspace, work with its team of experts to customize the program to your preferences, and increase your efficiency.

Beyond that, the simple fact is that workplace culture is changing. Many attorneys are putting in the same number – or even more – hours than they ever did before, but they’re not necessarily doing it from the office. A cloud work environment, like Legal Workspace, allows attorneys to access their workspace from anywhere, on any device, at any time. If an attorney has a big realization while watching their kid’s soccer game, they can grab their smartphone and get moving.

The future is in the cloud

When you migrate to the cloud, a big chunk of worry falls away. No fretting about your data security’s adequacy. No concern about making the right software and application choices. No restrictions for your attorneys with regard to when and where they choose to work.

Now, which of these three options sounds like the best strategy:

1. Stick to tradition and hope your firm remains viable?

2. Throw money at the problem and try to do it yourself?

3. Or, lean on experts to take care of your technology issues by using a cloud environment?

Security With Zero Effort

Security With Zero Effort

Do you know that October is cybersecurity awareness month? More importantly, do you know what you need to do in order to keep your data secure? Or, are you aware of what you need to do…except sometimes tasks (like regular back-ups) fall through the cracks?

Maybe your IT person or department is responsible for security, but you’re not really sure what that entails – which could mean that you’re not really sure if the efforts your law firm makes toward securing its data are effective.

It makes sense that managing partners of law firms would want to concentrate on the business of law rather than spend precious time attempting to grasp the intricacies of cybersecurity. But, managing partners also understand how important it is to secure their firms’ data.

So, how does a savvy law firm strike a balance: not wasting time (and money) on something better left to experts, but ensuring that its data is completely secure?

There is a way for law firms to benefit from military-grade cybersecurity without the hassles that accompany elite in-house security. No personnel management. No constant upgrades, patches, or maintenance. No unexpected expenses, such as the sky-high cost of replacing a server. No downtime. No cumbersome back-ups. Just peace of mind.

When a law firm opts to work with a cloud environment, such as Legal Workspace, security stops being an issue that anyone in the firm needs to consider.

No more worries, just security

Law firms can be lucrative targets because they store privileged information that hackers can use in unintended ways. If your law firm’s cybersecurity isn’t up to snuff, it could mean that you are at risk. Having holes in your cybersecurity could be considered the equivalent of leaving privileged information out in the open for anyone to take and use.

And, if a law firm’s technology isn’t up-to-date and fully operational, that means a different sort of problem. What would happen if your server failed? How much time – and how much data – would you lose?

When you work within a cloud environment specially designed for law firms, you don’t have to worry about any of those issues any longer. With geographically redundant data centers, such as those used by Legal Workspace, your data is safer in the cloud than it could ever be in an on-site server. Access to those data center servers is limited, and staff is always on-hand to monitor for and prevent problems – and to react should anything unexpected occur.

Advanced data encryption, firewalls with a sophisticated detection system, and automatic back-ups secure your data so well that passing compliance standards, such as HIPAA and PCI, is just a regular part of what Legal Workspace does.

What to do instead

If you make the switch to the cloud and your security worries disappear, your attorneys and employees can spend more time on revenue-generating activities. And, if you have an IT person on staff, he or she doesn’t need to spend the day running from place to place, troubleshooting and patching up problems. Instead, that person can concentrate on strategy: discovering and implementing new technology that will save your law firm time and money.

As for law firm management? Well, you can just sleep better at night, knowing that your data is secure, and your clients are happy.

 

 

 

 

 

 

 

 

Bill More Hours with the Cloud

Cloud Environment Creates Extra Time

“Efficiency” has become a buzzword in the legal services industry over the last several years: As corporations become more concerned with legal budgets, and procurement departments become more involved in the selection and retention of outside law firms, law firms have leaped to the challenge.

Every law firm now seeks ways to trim the fat. Technology has played an important role in helping firms to eliminate redundancies and speed up time-consuming tasks. The cloud environment is one such technology that can make an immense difference in a firm by increasing its efficiency.

Tech hassles eliminated

When your server fails, how much time do you lose? How much data do you lose? And, how much does that matter to your clients? (Probably a lot.)

Moving to a cloud environment, such as Legal Workspace, eliminates catastrophic tech problems, and it takes care of the little blips, too. No one will need to worry about wasted downtime or redoing something that was lost when the system encountered a glitch and shut down temporarily.

Legal Workspace was built specifically for those in the legal profession. That means it knows what’s important to law firms – and what needs to happen for law firms to operate at an optimal level. Downtime will be a distant memory, and your data will be protected by military-grade security measures. No longer will administrators need to worry about backups, updates, or anything else that goes into IT management.

That returns time to employees and to attorneys. They can concentrate on the business of law rather than the hassles of technology.

Opportunities for adding extra efficiency

When you go through the process of migrating your data to the cloud, you have another opportunity to add efficiencies: by customizing your workspace with programs designed specifically to help firms manage business tasks.

Legal Workspace supports a wide variety of the most popular legal software and applications. That includes practice management software, document management software, time and billing software, and legal document generation applications. Its team will help you move any existing licenses to its cloud environment, as well assisting to design the workspace you need.

Those programs and applications are designed as time-savers. Moving to the cloud is a great opportunity to look at what’s available and determine the places where additional technology can bring you increased efficiency.

Time created by flexibility

Anywhere that your lawyers have access to their devices, they see the exact same workspace that they would if they were in the office. They have access to the same data without any impediments.

Is one of your lawyers stranded at an airport by inclement weather? No problem. They can still do exactly the same work that they would do if they were in their office. Is a group of your attorneys in court and needs documents pertaining to their case? Again, not a problem. Those documents are close at hand, in the cloud environment, ready and available to access. That very same workspace is available on any device: desktop, laptop, tablet, smartphone.

If you put your head on your pillow at night wondering where the day went, the solution could be easy. Moving to a cloud environment creates more time for management, for employees, and for the attorneys who work at law firms.

 

 

 

 

 

Top 4 Problems The Cloud Solves

Imagine that you could make one decision – adopt one new technology – and four serious issues for your firm are alleviated. You make this decision and suddenly your firm is winning more clients, increasing productivity, managing turnover, and controlling costs.

You don’t have to have a wild imagination to picture this outcome; it’s possible – right now – if your law firm begins using the cloud. Here’s how it works.

 

  1. Winning Clients

This one is a no-brainer. Most law firms want to win more business and employ countless complex strategies to accomplish this goal. Clients can be skittish about testing out a different firm and may have concerns about security. With law firm data breaches making headlines every day, clients naturally focus on making certain their law firms – and all of their corporate data – are safe.

Your law firm can become the go-to practice for safety and security by using a secure cloud platform such as Legal Workspace. The fastest and simplest way to bolster your security is by selecting a cloud solution that was created specifically for law firms. Legal Workspace knows how important it is for law firms to maintain privilege – and their reputations. Every Legal Workspace client’s data is placed in a military-grade cloud built exclusively for lawyers.

You can use your firm’s data security as a selling point. Legal Workspace provides security information that you can use to win deals by proving that you can meet – and usually beat – all of your prospects’ security requirements.

 

  1. Increasing Productivity

No law firm wants its attorneys twiddling their thumbs as they wait for the server to come back online. The cloud means zero downtime for attorneys.

A cloud environment also gives attorneys the ability to work from any device with internet access. It’s after hours, and they get a call? They can immediately record their time. They’re stuck in the airport across the country? They can access the data they need. They’re in court or a satellite office? They have exactly the same access they would have if they were sitting in their offices. Not only that, but the environment from which they’re working is secure.

 

  1. Managing Turnover

Gone are the days when employees would take one job and turn it into a career that lasts until their retirement. Law firms know that it can be difficult to attract and retain good talent. One perk that appeals to talent is flexibility. Your firm can provide attorneys and administrative employees with the ability to work from home (or anywhere, really) when you use a cloud environment such as Legal Workspace. No hauling files to and from different locations, no thumb drives to misplace, no insecure file sharing. When your workers have access to the Legal Workspace cloud environment, they get the same secure access to files, legal applications, and workflows at home as they would in the office.

And, no law firm is static; as your firm grows and changes, Legal Workspace makes it easy to add and remove users.

 

  1. Controlling Costs

Some budgets are variable, no matter how hard you may try to stabilize them. If you rely on servers, then your IT budget falls into that category. Servers frequently need updating and patching – and that’s not something you can assign just anybody to do. Unique skills are required to work on legal applications, too. You never really know when something might go wrong or how severe the problem will be.

Using a cloud environment eliminates IT budget variability. Law firms never again have to worry about the price of repairs or the steep cost of expert knowledge. You pay a monthly fee, and that’s it. No more outages or downtime, no worrying about disaster recovery. It’s all taken care of for you.

It’s rare to be able to solve four problems by making one simple decision. Adopting a secure cloud environment can do that. Using a cloud environment such as Legal Workspace can change the way that you approach managing your firm and allow your attorneys to have both more freedom and more security.

 

Not All Clouds Are Equal: Select the Best

By now, you’ve heard all about the cloud, how it can keep your data secure, and how using a cloud environment is a more convenient way to work. You’re convinced that working in a cloud environment is the way to go. What’s the next step? How do you get the cloud and make it work for you? Will any cloud do?

As with any other technology, you must be selective. Choose the cloud environment that provides security and support.

Legal Workspace goes way beyond providing just cloud storage for lawyers. Its cloud environment was designed with the particular needs of the legal profession at its forefront. Because of that, Legal Workspace’s cloud environment – and its set-up and support team – provide special features that make it the best choice.

A dedicated team

When you work with Legal Workspace, you aren’t just buying space and an interface. You get to work with a dedicated team that is there to help you with your technology needs. This team is made up of people with legal industry experience.

That legal industry experience allows the team to immediately comprehend and meet your firm’s needs. The team takes an unbiased approach to hosting, and they understand a law firm’s daily workflow in addition to all of the facets of technology. For example, they can help you customize programs and applications for greater efficiency. Beyond that, if you ever need advice as you make technology decisions, the team can contribute CIO-level guidance.

And, certain aspects of tech maintenance become invisible. Just think: You will never need to worry about updating software again – because it will happen automatically.

 

A secure environment

You have your dedicated technology team to set up and maintain your own distinct cloud environment when you work with Legal Workspace. But that’s not all your team can do for you. You can consult with your team about security, too. Because Legal Workspace is designed specifically for use by those in the legal profession, it has developed and locked in place a multi-layer defense system to protect your – and your clients’ – data from exposure.

Legal Workspace uses two-factor authentication, advanced intrusion detection and prevention systems, state-of-the-art antivirus software, and anti-spam solutions as tools in its mission to keep your data safe. The security teams at Legal Workspace are always working to keep your data secure with proactive monitoring, redundancy, and airtight training and policies.

 

A compliant mindset

Legal Workspace takes security and compliance seriously. It knows how important compliance is to you and to your clients. That’s why on-staff security and compliance experts are easy to reach and at the ready to help you make compliance decisions and meet the demands of standards required by the Health Insurance Portability and Accountability Act (HIPAA) and Payment Card Industry Data Security Standards (PCI DSS).

And, data storage isn’t a mystery with Legal Workspace. Your data is stored in the United States – in Dallas, TX, and Denver, CO – and it will never leave those locations.

When you work with a cloud solution that understands the challenges the legal profession faces, you have the opportunity to take advantage of its expertise. You can work in a cloud environment designed especially for law firms, and you can work with teams with legal industry experience and technology expertise. That makes it so much easier to set up a cloud environment that does what you need it to do.

 

Who Wants Budget Stability? A New Year, Better Predictability

The year’s end is a time for reflection and projection. You look back at what happened over the past year, and you think about what the future holds. Some of this process is subjective, and some of it is speculation – but some of it is hard numbers.

Take your law firm’s budget, for example.

How was your IT spending in 2017? Did you stay within the parameters, or did you experience any major technological fall-out that caused you to dip into another line item?

What about next year? How’s your server holding up? Will this be the year be the one that results in multiple repair bills or the cost of a replacement server (and the associated migration costs)?

Good news: There is a way that you can stabilize your law firm’s IT budget for 2018. Migrate to a cloud environment, such as Legal Workspace, and you will experience predictable monthly costs instead of highly variable IT repair and maintenance bills.

Consistent bills, consistent budget

Because a cloud environment like Legal Workspace is constantly upgrading its software, servers, and security, those costs to your law firm – and that worry – can just disappear.

The responsibility is on Legal Workspace’s shoulders, not yours. No longer will you have to pay for upgrades. You won’t have to stretch a dying server’s viability until its last gasp. Instead, your data will be stored on up-to-date, state-of-the-art equipment.

You’ll simply pay for a predictable, unchanging monthly bill. Now that’s easy to budget.

Quicker client payments

Not only will you be able to stabilize your law firm’s IT budget, but you can utilize Legal Workspace’s tools to get paid faster, too.

Administrators can spend hours reviewing invoices. They might allocate a significant portion of their day to sharing invoicing information with attorneys – and attorneys might be wasting their time on clunky timekeeping and pre-billing. The Legal Workspace team can work with law firms to determine the best technology and processes for streamlining billing.

Working with Legal Workspace on this issue results in faster payment. As Diane Kuhre, firm finance manager for Davis Schilken, PC, puts it, “Since I can complete monthly billing in half the time, invoices get out the door in two days. The firm gets paid much more quickly now.”

All-in-one solution

Other headaches can fall by the wayside, too, when you start to use a cloud environment. Constantly adjusting to hackers’ increasingly adept and creative ways to penetrate law firms’ shields is a major annoyance – and it takes significant expertise (not to mention serious dollars) to protect your firm’s data adequately.

That’s one of the many reasons so many law firms now take advantage of a cloud environment for data storage. Law firms no longer need to worry about security updates or maintaining back-ups; it is all taken care of for you.l

Adopting the use of a cloud environment like Legal Workspace results in many benefits – not least a healthier bottom line. Just one simple decision can stabilize your IT budget, take away headaches about security and back-ups, and get your law firm paid more quickly.

How to Move from Help Desk Support to CIO

A typical day in an IT professional’s life involves a lot of troubleshooting and maintenance. IT professionals may grow to have love/hate relationships with their on-site servers. Sure, those servers may be testy and occasionally cause issues – but the trouble they cause keeps IT professionals on their toes and in their jobs.

Or so they think.

But what if the law firm for which these IT professionals work adopted a cloud solution? What if those server-associated problems went away because cloud vendors manage day-to-day issues? Would that mean that IT professionals were no longer needed?

Certainly not.

Instead, clever IT professionals can parlay this change to develop skills, take on new responsibilities, become a more strategic force in their law firms, and even advance to more vital and profitable positions.

 

Move on up

There are a multitude of ways in which an IT professional’s skill set can be applied to higher-level tasks.

New opportunities within the firm

IT professionals can segue their experience into training or department-specific consultation or support. People who are capable of logical problem-solving are always in demand.

Added business value

When used properly, technology saves a law firm time and money. And no one is more intimately acquainted with a firm’s technology than IT professionals. Determining ways in which they can create business value through technology will make IT professionals champions of the firm.

Negotiation

Rather than law firms relying on an office manager to negotiate with technology vendors, IT professionals can step in. IT professionals will understand whether vendors’ services and product will add value to the business. They’ll understand the intricacies of a program or application and what the law firm needs, so they can be effective negotiators.

Data security and compliance

Is your law firm looking to make the jump to representing healthcare clients or some other sector that requires additional security and compliance? If so, IT professionals can be a terrific resource. They can parse the requirements and devise ways that your law firm can meet them.

Roadmaps and budgeting

 As technology becomes increasingly important to everyday matters, it’s important for law firms to have an idea of where they’re going and the budgets needed to accomplish their goals. IT professionals can create technology roadmaps and forecast budgeting, so law firms can take advantage of available technology and get an edge over competition.

Project managers

If your law firm implements the use of new technology, IT professionals can be the right individuals to guide your firm through the project.

 Customize apps

 The most important unit of measurement at any law firm is the billable hour. IT professionals can help keep attorneys focused on billing hours by customizing legal apps to streamline typical bottlenecks and strip away time lost in repetitive tasks.

IT strategists

 IT professionals can take on new monikers: IT strategists. Is your law firm using its technology effectively? Is it taking advantage of all of the technology available in the marketplace to increase efficiency? IT professionals can put their knowledge to work building a technology strategy for your law firm to keep it ahead of the pack.

 

The typical workday of an IT professional may be changing with more prevalent use of the cloud – but the change can be positive, benefiting both law firms and the IT professionals they employ.

 

 

Server or Cloud? A law firm deliberates

We get many calls every week from law firms that are debating between the cloud and maintaining local IT resources. Yesterday, we received a call that a law firm is losing productivity because of unexpected server downtime. Concerns about data loss overwhelm the managing partners. What if the server fails?

The law firm is being proactive and looking into solutions. One option is working with their IT vendor, which wants to upgrade their server hardware. But the estimate for that project is prohibitive: $15,000 for server hardware and 40 hours of work at $175 ($7,000). On top of that, they can expect the usual costs for network upkeep that come from quarterly updates, 6 hours of work every quarter ($4,200 annually), and monthly maintenance, four hours of work each month ($8,400 annually).

The managing partners wonder: What if there’s another way to protect our data and reliably keep our firm up and running? Is there a more sustainable option to stabilize costs and eliminate downtime?

There is.

It’s the cloud.

An instant productivity boost

The law firm has an IT administrator on staff who deals with server downtime and other day-to-day tech issues. From his arrival to his departure at the office, he spends every day running around troubleshooting. What would his day look like without the hassle of damage control? He could spend his time evaluating new technology, customizing legal applications, and training new employees — all in the service of maximizing billable hours.

Other, smaller firms have a slightly different IT problem: Attorneys and staff members have to figure out what to do when technology fails. Imagine that problem disappearing. They could get back to focusing on revenue-generating activities.

Were the law firm to migrate to a cloud environment, such as Legal Workspace, the IT administrator, attorneys, and staff members could reclaim their time. Legal Workspace’s data centers have a history of more than 14 years of 100% continuous uptime.

Wasted time eliminated.

More than convenience: Safety

That concern the managing partners have about data loss if the server fails? It’s a real problem that could occur whenever you use an onsite server. Cloud solutions such as Legal Workspace have geographically redundant data centers that render data safer in the cloud than it could ever be on an onsite server. Here’s a video that illustrates the difference between server and cloud security. Legal Workspace has advanced security measures in place, such as:

• Limited physical access to servers
• Staff that’s available to react if a problem occurs
• Firewalls with sophisticated detection system
• Advanced data encryption

Using a solution like Legal Workspace also allows law firms to provide the tightest security available to their clients. For example, a firm that works with healthcare providers will need to be HIPAA compliant. Legal Workspace has a HIPAA-compliant version of its cloud environment and will even sign a business associate agreement. Other special security mandates from financial institutions and government contractors are easy for a solution such as Legal Workspace to meet and exceed.

Security concerns eliminated.

What choice would you make?

What choice do you think the law firm made? Did they plunk down $21,000+ and upgrade their onsite server, or did they jump at the chance to advance both productivity and security by switching to a cloud environment? Did they decide to eliminate downtime and stabilize costs?

The choice seems pretty clear.

Q1 Newsletter: The Latest from Your Law Office in the Cloud

IN THIS ISSUE

Spring Referral Deal

 

Do you know a firm that could use Legal Workspace? If you refer a law firm to Legal Workspace we’ll send you a $100 visa gift card.

Send your referrals to info@legal-workspace.com.

Offer ends June 1, 2017.


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Law firms have an obligation to keep client data secure. As hacking becomes an ever-increasing threat to businesses of all sizes—especially those that store and transmit sensitive data—two options, Two-factor Authentication and Email Encryption, can help put up barriers.

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10 Tips To Streamline Case Management Software

 

Practice and Case Management applications empower attorneys to streamline their law firms. Over time, the databases need to be cleaned-up to preserve data integrity and accuracy. Here are 10 tips to keep your practice management database trim, relevant, and running at optimal speed.

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Feel free to reach out to our legal applications team to learn more about customizing, automating, or upgrading your applications.


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Legal Workspace’s helpdesk is monitored by experienced engineers capable of resolving desktop, practice management, legal applications, or workstation problems quickly and efficiently.  Our staff will troubleshoot your problem using the latest remote support tools and escalate the call, if necessary, to a specialist to resolve critical issues.

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