Server or Cloud? A law firm deliberates

We get many calls every week from law firms that are debating between the cloud and maintaining local IT resources. Yesterday, we received a call that a law firm is losing productivity because of unexpected server downtime. Concerns about data loss overwhelm the managing partners. What if the server fails?

The law firm is being proactive and looking into solutions. One option is working with their IT vendor, which wants to upgrade their server hardware. But the estimate for that project is prohibitive: $15,000 for server hardware and 40 hours of work at $175 ($7,000). On top of that, they can expect the usual costs for network upkeep that come from quarterly updates, 6 hours of work every quarter ($4,200 annually), and monthly maintenance, four hours of work each month ($8,400 annually).

The managing partners wonder: What if there’s another way to protect our data and reliably keep our firm up and running? Is there a more sustainable option to stabilize costs and eliminate downtime?

There is.

It’s the cloud.

An instant productivity boost

The law firm has an IT administrator on staff who deals with server downtime and other day-to-day tech issues. From his arrival to his departure at the office, he spends every day running around troubleshooting. What would his day look like without the hassle of damage control? He could spend his time evaluating new technology, customizing legal applications, and training new employees — all in the service of maximizing billable hours.

Other, smaller firms have a slightly different IT problem: Attorneys and staff members have to figure out what to do when technology fails. Imagine that problem disappearing. They could get back to focusing on revenue-generating activities.

Were the law firm to migrate to a cloud environment, such as Legal Workspace, the IT administrator, attorneys, and staff members could reclaim their time. Legal Workspace’s data centers have a history of more than 14 years of 100% continuous uptime.

Wasted time eliminated.

More than convenience: Safety

That concern the managing partners have about data loss if the server fails? It’s a real problem that could occur whenever you use an onsite server. Cloud solutions such as Legal Workspace have geographically redundant data centers that render data safer in the cloud than it could ever be on an onsite server. Here’s a video that illustrates the difference between server and cloud security. Legal Workspace has advanced security measures in place, such as:

• Limited physical access to servers
• Staff that’s available to react if a problem occurs
• Firewalls with sophisticated detection system
• Advanced data encryption

Using a solution like Legal Workspace also allows law firms to provide the tightest security available to their clients. For example, a firm that works with healthcare providers will need to be HIPAA compliant. Legal Workspace has a HIPAA-compliant version of its cloud environment and will even sign a business associate agreement. Other special security mandates from financial institutions and government contractors are easy for a solution such as Legal Workspace to meet and exceed.

Security concerns eliminated.

What choice would you make?

What choice do you think the law firm made? Did they plunk down $21,000+ and upgrade their onsite server, or did they jump at the chance to advance both productivity and security by switching to a cloud environment? Did they decide to eliminate downtime and stabilize costs?

The choice seems pretty clear.

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