How to Make your Law Firm SOC 2 Compliant with Minimal Headaches

Do you know what it means to be SOC 2 Compliant? The American Institute of Certified Public Accountants (AICPA) created this strict auditing procedure so that organizations can be certain that vendors are adequately protecting their data in the cloud. The compliance protocol assesses data controls based on an organization’s dedication to “Trust Services”: Security, Availability, Processing Integrity, and Confidentiality or Privacy.

Most law firms have moved past keeping client data in locked filing cabinets and are taking full advantage of the technology available to them. And, it is imperative that their clients’ information is kept secure, remains available, is processed with integrity, and kept confidentially. If you’re storing data in the cloud, your firm should be SOC 2 Compliant.

So, how do you make sure that happens in your law firm?

 

The hard way or the easy way

There are a couple of ways you can become SOC 2 Compliant:

1) You could call in an expert (or a team of experts) and have them create protocols for SOC 2 Compliance. You could hire someone specifically to monitor your data and set up and respond to security alerts. You could wonder, Is this a real threat or a false positive? every time something anomalous occurs.

You could keep throwing money at the issue, creating audit trails and getting deep into the nitty-gritty of cyberattacks: Where did the attack come from? Who did it affect and how and why? What’s coming next, and how do we respond?

But, all of that sounds stressful – and expensive. Fortunately, there is a way to avoid those headaches.

 

2) You could sit back and relax. You don’t have to do a thing – as long as Legal Workspace is your cloud environment. Legal Workspace’s systems and security will automatically make your law firm SOC 2 Compliant. You don’t have to do a thing.

Because Legal Workspace was developed specifically for law firms’ needs, it has emphasized security since its inception. Legal Workspace knows that law firms’ clients’ data has to be truly secure in order to maintain privilege. That’s why its security protocols lend themselves so easily to SOC 2 Compliance.

Legal Workspace’s data centers surpass some of the strictest compliance standards in existence. Its team of security monitoring experts is trained to recognize and eradicate threats. Its staff is trained on compliance standards. Its data backup systems are 100% redundant – which means that even if a disaster occurs, your data is safe.

 

SOC 2 Compliance can be a breeze

Law firm leaders know that keeping their clients’ data secure is of the utmost importance. Being SOC 2 Compliant demonstrates a firm’s dedication to data security. It’s something that clients want, it’s something that law firms want, and it’s something that Legal Workspace wants.

You can make this win-win-win happen when you let the experts at Legal Workspace do what they do best: dedicate themselves to trust services and safeguard your data.

Tags: , , , , ,

Top 4 Problems The Cloud Solves

Imagine that you could make one decision – adopt one new technology – and four serious issues for your firm are alleviated. You make this decision and suddenly your firm is winning more clients, increasing productivity, managing turnover, and controlling costs.

You don’t have to have a wild imagination to picture this outcome; it’s possible – right now – if your law firm begins using the cloud. Here’s how it works.

 

  1. Winning Clients

This one is a no-brainer. Most law firms want to win more business and employ countless complex strategies to accomplish this goal. Clients can be skittish about testing out a different firm and may have concerns about security. With law firm data breaches making headlines every day, clients naturally focus on making certain their law firms – and all of their corporate data – are safe.

Your law firm can become the go-to practice for safety and security by using a secure cloud platform such as Legal Workspace. The fastest and simplest way to bolster your security is by selecting a cloud solution that was created specifically for law firms. Legal Workspace knows how important it is for law firms to maintain privilege – and their reputations. Every Legal Workspace client’s data is placed in a military-grade cloud built exclusively for lawyers.

You can use your firm’s data security as a selling point. Legal Workspace provides security information that you can use to win deals by proving that you can meet – and usually beat – all of your prospects’ security requirements.

 

  1. Increasing Productivity

No law firm wants its attorneys twiddling their thumbs as they wait for the server to come back online. The cloud means zero downtime for attorneys.

A cloud environment also gives attorneys the ability to work from any device with internet access. It’s after hours, and they get a call? They can immediately record their time. They’re stuck in the airport across the country? They can access the data they need. They’re in court or a satellite office? They have exactly the same access they would have if they were sitting in their offices. Not only that, but the environment from which they’re working is secure.

 

  1. Managing Turnover

Gone are the days when employees would take one job and turn it into a career that lasts until their retirement. Law firms know that it can be difficult to attract and retain good talent. One perk that appeals to talent is flexibility. Your firm can provide attorneys and administrative employees with the ability to work from home (or anywhere, really) when you use a cloud environment such as Legal Workspace. No hauling files to and from different locations, no thumb drives to misplace, no insecure file sharing. When your workers have access to the Legal Workspace cloud environment, they get the same secure access to files, legal applications, and workflows at home as they would in the office.

And, no law firm is static; as your firm grows and changes, Legal Workspace makes it easy to add and remove users.

 

  1. Controlling Costs

Some budgets are variable, no matter how hard you may try to stabilize them. If you rely on servers, then your IT budget falls into that category. Servers frequently need updating and patching – and that’s not something you can assign just anybody to do. Unique skills are required to work on legal applications, too. You never really know when something might go wrong or how severe the problem will be.

Using a cloud environment eliminates IT budget variability. Law firms never again have to worry about the price of repairs or the steep cost of expert knowledge. You pay a monthly fee, and that’s it. No more outages or downtime, no worrying about disaster recovery. It’s all taken care of for you.

It’s rare to be able to solve four problems by making one simple decision. Adopting a secure cloud environment can do that. Using a cloud environment such as Legal Workspace can change the way that you approach managing your firm and allow your attorneys to have both more freedom and more security.

 

Tags: , , , , , , , ,

Boost Law Firm Productivity & Revenue

Law firms and technology have made some giant leaps in the last decade or so. Now, there are applications made specifically for law firms that track time, facilitate billing, generate and manage documents, and even help you manage your practice.

We know that you want to take full advantage of the efficiencies and transparency that legal applications can provide to a law firm. That’s why, at Legal Workspace, we make it a priority to host and support the most popular and most effective legal apps on our cloud environment.

 

How it works

Because Legal Workspace was created specifically for law firms and their unique challenges, we understand that firms need certain legal applications to be available anytime and anywhere in order to be able to function at full capacity.

Working with Legal Workspace provides law firms with the opportunity to migrate their existing legal applications to the cloud – or to strategize and make new decisions about what technology they want and need to make work and life easier (and more accurate).

Legal Workspace’s engineers are certified in the top legal applications, so they can provide support if and when it’s needed. They can also consult with clients to identify which apps might work best in their particular situations.

And, Legal Workspace can even license certain legal apps, which simplifies billing.

 

What apps does Legal Workspace host?

Legal Workspace hosts a wide variety of legal applications. Law practice management software includes Amicus Attorney ®, Time Matter®, Needles®, Practice Master®, Thomson Reuters ProLaw®, Juris®, and LawBase®.

Legal document management software includes Worldox® and Microsoft SharePoint®.

Time and billing software includes PCLaw®, Timeslips®, Tabs3®, and Quickbooks®.

Legal document generation automation includes Hot Docs®, ProDoc®, and Amicus Attorney®.

You can find out more about how you can customize your Legal Workspace cloud environment with a variety of legal applications and software here. 

And, what if you have your own proprietary software that you use for practice management, for example? That’s no problem. Legal Workspace can host the software law firms develop.

 

Cloud benefits

When you work with a cloud environment that hosts the legal applications you need, you are using technology to your advantage. And, you get so much more from using the cloud.

Your attorneys and staff can access the programs and data they need from any location at any time. Remote access isn’t the only benefit: You’ll save money on hardware – and its set-up and maintenance. Instead of laying down big money to get started, you’ll have one simple monthly bill.

Your data is continuously monitored and protected. Beyond that, working in the cloud means that recovery of data – if a disaster were to occur – would be that much simpler.

Working with a team like Legal Workspace’s enables you to get the most from your technology. The legal applications that it hosts can propel your law firm to new levels of efficiency and accuracy. With Legal Workspace’s engineers’ help, your law firm can take another giant leap by allowing technology to work for you – so you can concentrate on the business of law.

 

 

Tags: , , , , , , , , , , , , , , , , , , , , ,

Not All Clouds Are Equal: Select the Best

By now, you’ve heard all about the cloud, how it can keep your data secure, and how using a cloud environment is a more convenient way to work. You’re convinced that working in a cloud environment is the way to go. What’s the next step? How do you get the cloud and make it work for you? Will any cloud do?

As with any other technology, you must be selective. Choose the cloud environment that provides security and support.

Legal Workspace goes way beyond providing just cloud storage for lawyers. Its cloud environment was designed with the particular needs of the legal profession at its forefront. Because of that, Legal Workspace’s cloud environment – and its set-up and support team – provide special features that make it the best choice.

A dedicated team

When you work with Legal Workspace, you aren’t just buying space and an interface. You get to work with a dedicated team that is there to help you with your technology needs. This team is made up of people with legal industry experience.

That legal industry experience allows the team to immediately comprehend and meet your firm’s needs. The team takes an unbiased approach to hosting, and they understand a law firm’s daily workflow in addition to all of the facets of technology. For example, they can help you customize programs and applications for greater efficiency. Beyond that, if you ever need advice as you make technology decisions, the team can contribute CIO-level guidance.

And, certain aspects of tech maintenance become invisible. Just think: You will never need to worry about updating software again – because it will happen automatically.

 

A secure environment

You have your dedicated technology team to set up and maintain your own distinct cloud environment when you work with Legal Workspace. But that’s not all your team can do for you. You can consult with your team about security, too. Because Legal Workspace is designed specifically for use by those in the legal profession, it has developed and locked in place a multi-layer defense system to protect your – and your clients’ – data from exposure.

Legal Workspace uses two-factor authentication, advanced intrusion detection and prevention systems, state-of-the-art antivirus software, and anti-spam solutions as tools in its mission to keep your data safe. The security teams at Legal Workspace are always working to keep your data secure with proactive monitoring, redundancy, and airtight training and policies.

 

A compliant mindset

Legal Workspace takes security and compliance seriously. It knows how important compliance is to you and to your clients. That’s why on-staff security and compliance experts are easy to reach and at the ready to help you make compliance decisions and meet the demands of standards required by the Health Insurance Portability and Accountability Act (HIPAA) and Payment Card Industry Data Security Standards (PCI DSS).

And, data storage isn’t a mystery with Legal Workspace. Your data is stored in the United States – in Dallas, TX, and Denver, CO – and it will never leave those locations.

When you work with a cloud solution that understands the challenges the legal profession faces, you have the opportunity to take advantage of its expertise. You can work in a cloud environment designed especially for law firms, and you can work with teams with legal industry experience and technology expertise. That makes it so much easier to set up a cloud environment that does what you need it to do.

 

Tags: , , , , , , , , , , , , , , ,

Who Wants Budget Stability? A New Year, Better Predictability

The year’s end is a time for reflection and projection. You look back at what happened over the past year, and you think about what the future holds. Some of this process is subjective, and some of it is speculation – but some of it is hard numbers.

Take your law firm’s budget, for example.

How was your IT spending in 2017? Did you stay within the parameters, or did you experience any major technological fall-out that caused you to dip into another line item?

What about next year? How’s your server holding up? Will this be the year be the one that results in multiple repair bills or the cost of a replacement server (and the associated migration costs)?

Good news: There is a way that you can stabilize your law firm’s IT budget for 2018. Migrate to a cloud environment, such as Legal Workspace, and you will experience predictable monthly costs instead of highly variable IT repair and maintenance bills.

Consistent bills, consistent budget

Because a cloud environment like Legal Workspace is constantly upgrading its software, servers, and security, those costs to your law firm – and that worry – can just disappear.

The responsibility is on Legal Workspace’s shoulders, not yours. No longer will you have to pay for upgrades. You won’t have to stretch a dying server’s viability until its last gasp. Instead, your data will be stored on up-to-date, state-of-the-art equipment.

You’ll simply pay for a predictable, unchanging monthly bill. Now that’s easy to budget.

Quicker client payments

Not only will you be able to stabilize your law firm’s IT budget, but you can utilize Legal Workspace’s tools to get paid faster, too.

Administrators can spend hours reviewing invoices. They might allocate a significant portion of their day to sharing invoicing information with attorneys – and attorneys might be wasting their time on clunky timekeeping and pre-billing. The Legal Workspace team can work with law firms to determine the best technology and processes for streamlining billing.

Working with Legal Workspace on this issue results in faster payment. As Diane Kuhre, firm finance manager for Davis Schilken, PC, puts it, “Since I can complete monthly billing in half the time, invoices get out the door in two days. The firm gets paid much more quickly now.”

All-in-one solution

Other headaches can fall by the wayside, too, when you start to use a cloud environment. Constantly adjusting to hackers’ increasingly adept and creative ways to penetrate law firms’ shields is a major annoyance – and it takes significant expertise (not to mention serious dollars) to protect your firm’s data adequately.

That’s one of the many reasons so many law firms now take advantage of a cloud environment for data storage. Law firms no longer need to worry about security updates or maintaining back-ups; it is all taken care of for you.l

Adopting the use of a cloud environment like Legal Workspace results in many benefits – not least a healthier bottom line. Just one simple decision can stabilize your IT budget, take away headaches about security and back-ups, and get your law firm paid more quickly.

Tags: , , , , , , , , , , , , , ,

Is Your Firm Prepared for the Unexpected?  

The world is unpredictable. Natural disasters, such as hurricanes and tornadoes, affect wide swaths of the United States. Hackers have become increasingly adept at penetrating security shields, resulting in devastating data breaches for large companies.

Under these circumstances, how can a law firm protect its data and maintain privilege?

Data storage and accessibility

 A natural disaster may occur, but when you work with an organization like Legal Workspace, your data will be able to weather the storm. Legal Workspace stores your data in geographically diverse data centers – making it highly unlikely that a single natural disaster will affect your data integrity.

Beyond that, Legal Workspace backs up its data regularly, storing two weeks’ worth of backups. That means that if some unthinkable catastrophe were to occur, your law firm could still be up and running, and your data would be intact.

Natural disasters can wreak havoc on property, and they often force location changes on attorneys and staff, too. Some people might not be able to make it into the physical workspace. Others may be stranded across the country for longer than expected due to overbooked flights and bad weather. That doesn’t mean that your firm has to close its doors until conditions improve. Because Legal Workspace’s cloud environment is accessible from any device and from any location, your staff and attorneys can conduct business as usual.

Security requirements

 Hackers are a real and formidable threat. But, Legal Workspace provides the kind of security that most small to mid-size law firms could only dream of building themselves. For more than 20 years, Legal Workspace has been safeguarding its clients’ data from current and emerging threats.

It keeps records in accordance with state bar requirements to ensure that there is no breach of attorney-client privilege. Legal Workspace has special knowledge in this arena because it was designed specifically for law firms.

Some of the advanced security measures that Legal Workspace keeps in place include advanced data encryption, firewalls with sophisticated detection systems, and limited physical access to servers. And, if a problem ever were to occur, staff is available to react instantly. Not only that, but Legal Workspace has redundancy built into every security measure, which means that its clients’ data is constantly being monitored and protected.

Legal Workspace even has a Health Insurance Portability and Accountability Act (HIPAA)-compliant version of its cloud environment. In other words, it can comply with the tightest security restrictions required. It has worked with law firms to meet special security mandates from financial institutions and government contractors, as well.

If the unthinkable happens…

Disaster preparedness isn’t only about building emergency kits. It has increasingly come to include data protection – and any day could constitute a disaster if a hacker were to infiltrate your law firm’s files.

Legal Workspace offers the most secure, highest-rated facilities and enterprise-grade safeguards for all data storage, so, in a world where hackers can attack or natural disaster might occur at any time, its clients can have peace of mind.

 

Tags: , , , , , , , , , ,

How to Move from Help Desk Support to CIO

A typical day in an IT professional’s life involves a lot of troubleshooting and maintenance. IT professionals may grow to have love/hate relationships with their on-site servers. Sure, those servers may be testy and occasionally cause issues – but the trouble they cause keeps IT professionals on their toes and in their jobs.

Or so they think.

But what if the law firm for which these IT professionals work adopted a cloud solution? What if those server-associated problems went away because cloud vendors manage day-to-day issues? Would that mean that IT professionals were no longer needed?

Certainly not.

Instead, clever IT professionals can parlay this change to develop skills, take on new responsibilities, become a more strategic force in their law firms, and even advance to more vital and profitable positions.

 

Move on up

There are a multitude of ways in which an IT professional’s skill set can be applied to higher-level tasks.

New opportunities within the firm

IT professionals can segue their experience into training or department-specific consultation or support. People who are capable of logical problem-solving are always in demand.

Added business value

When used properly, technology saves a law firm time and money. And no one is more intimately acquainted with a firm’s technology than IT professionals. Determining ways in which they can create business value through technology will make IT professionals champions of the firm.

Negotiation

Rather than law firms relying on an office manager to negotiate with technology vendors, IT professionals can step in. IT professionals will understand whether vendors’ services and product will add value to the business. They’ll understand the intricacies of a program or application and what the law firm needs, so they can be effective negotiators.

Data security and compliance

Is your law firm looking to make the jump to representing healthcare clients or some other sector that requires additional security and compliance? If so, IT professionals can be a terrific resource. They can parse the requirements and devise ways that your law firm can meet them.

Roadmaps and budgeting

 As technology becomes increasingly important to everyday matters, it’s important for law firms to have an idea of where they’re going and the budgets needed to accomplish their goals. IT professionals can create technology roadmaps and forecast budgeting, so law firms can take advantage of available technology and get an edge over competition.

Project managers

If your law firm implements the use of new technology, IT professionals can be the right individuals to guide your firm through the project.

 Customize apps

 The most important unit of measurement at any law firm is the billable hour. IT professionals can help keep attorneys focused on billing hours by customizing legal apps to streamline typical bottlenecks and strip away time lost in repetitive tasks.

IT strategists

 IT professionals can take on new monikers: IT strategists. Is your law firm using its technology effectively? Is it taking advantage of all of the technology available in the marketplace to increase efficiency? IT professionals can put their knowledge to work building a technology strategy for your law firm to keep it ahead of the pack.

 

The typical workday of an IT professional may be changing with more prevalent use of the cloud – but the change can be positive, benefiting both law firms and the IT professionals they employ.

 

 

Tags: , , , , , , , , , , , , ,

Server or Cloud? A law firm deliberates

We get many calls every week from law firms that are debating between the cloud and maintaining local IT resources. Yesterday, we received a call that a law firm is losing productivity because of unexpected server downtime. Concerns about data loss overwhelm the managing partners. What if the server fails?

The law firm is being proactive and looking into solutions. One option is working with their IT vendor, which wants to upgrade their server hardware. But the estimate for that project is prohibitive: $15,000 for server hardware and 40 hours of work at $175 ($7,000). On top of that, they can expect the usual costs for network upkeep that come from quarterly updates, 6 hours of work every quarter ($4,200 annually), and monthly maintenance, four hours of work each month ($8,400 annually).

The managing partners wonder: What if there’s another way to protect our data and reliably keep our firm up and running? Is there a more sustainable option to stabilize costs and eliminate downtime?

There is.

It’s the cloud.

An instant productivity boost

The law firm has an IT administrator on staff who deals with server downtime and other day-to-day tech issues. From his arrival to his departure at the office, he spends every day running around troubleshooting. What would his day look like without the hassle of damage control? He could spend his time evaluating new technology, customizing legal applications, and training new employees — all in the service of maximizing billable hours.

Other, smaller firms have a slightly different IT problem: Attorneys and staff members have to figure out what to do when technology fails. Imagine that problem disappearing. They could get back to focusing on revenue-generating activities.

Were the law firm to migrate to a cloud environment, such as Legal Workspace, the IT administrator, attorneys, and staff members could reclaim their time. Legal Workspace’s data centers have a history of more than 14 years of 100% continuous uptime.

Wasted time eliminated.

More than convenience: Safety

That concern the managing partners have about data loss if the server fails? It’s a real problem that could occur whenever you use an onsite server. Cloud solutions such as Legal Workspace have geographically redundant data centers that render data safer in the cloud than it could ever be on an onsite server. Here’s a video that illustrates the difference between server and cloud security. Legal Workspace has advanced security measures in place, such as:

• Limited physical access to servers
• Staff that’s available to react if a problem occurs
• Firewalls with sophisticated detection system
• Advanced data encryption

Using a solution like Legal Workspace also allows law firms to provide the tightest security available to their clients. For example, a firm that works with healthcare providers will need to be HIPAA compliant. Legal Workspace has a HIPAA-compliant version of its cloud environment and will even sign a business associate agreement. Other special security mandates from financial institutions and government contractors are easy for a solution such as Legal Workspace to meet and exceed.

Security concerns eliminated.

What choice would you make?

What choice do you think the law firm made? Did they plunk down $21,000+ and upgrade their onsite server, or did they jump at the chance to advance both productivity and security by switching to a cloud environment? Did they decide to eliminate downtime and stabilize costs?

The choice seems pretty clear.

Tags: , , , , , , , , , , , , , ,

Q3 Newsletter: The Latest from Your Law Office in the Cloud

IN THIS ISSUE

Join Legal Workspace at ILTACON!

 

Are you attending ILTACON in Las Vegas? If so, say hi to the Legal Workspace team in booth 636. All Legal Workspace clients are invited to join the Legal Workspace team for our VIP events at Border Grill at the Mandalay Bay hotel. RSVP to reserve your spot at happy hour or breakfast.

The Top-Five Critical Security Controls to Consider for Corporate Counsel Evaluations

 

Corporations consider many different factors when deciding whether to hire a law firm. Security wasn’t usually a major factor, and law firms used to fly under the radar when it came to questions about keeping client data secure. That has all changed. Legal Workspace’s CEO, Joe Kelly, shares the top five security factors Law Journal Newsletters.

Read the article >>

The Top Case and Practice Management Tools for your Firm

 

The Legal Workspace applications team weighs in on the top case and practice management applications for law firms. In this post, we evaluate PracticeMaster, Needles, Time Matters, and LawBase. However, give us a call if you would like to explore or need help customizing alternative options. Our apps team is certified in and has experience with most legal applications.

Read the article >>

How Much is Spam Email Costing Your Firm?

 

The average worker receives 121 emails per day, and nearly 50 percent of those emails are spam. It takes some time to differentiate spam from the real thing—about 16 seconds per email on average—which doesn’t seem like a whole lot of time until you start doing the math:

If your employees are anything like the average worker, your employees and attorneys spend 16 minutes each day, 80 minutes each week, 5.5 hours each month, and 69.3 hours each year managing spam email.

Read the article >> 

6 Tips to Stabilize and Reduce Out-Of-Control IT Costs

 

If you feel like your IT costs have spun out of control, you are not alone. According to the “2016 ILTA/InsideLegal Technology Purchasing Survey,” firms of all sizes spend up to 10 percent of their budgets on technology. As IT infrastructure and technology eat away at the bottom line, many are seeking ways to control and stabilize IT budgets.

Read the article >>

Tags: , , , , , , , ,

Boost Efficiency and Accuracy with Time and Billing Software

What’s the single most important unit of measurement to a law firm? The billable hour. Boosting billable hours increases profitability, and who doesn’t want that?

One way to increase billable hours is to systematize mundane tasks, such as time-tracking. And, while you’re at it, you can make life easier for personnel in accounts payable and receivable. This can be accomplished by utilizing Time and Billing software; it removes the hassle from time-tracking and collections.

The key to getting a handle on time and billing lies in using technology to harness data. You don’t want your attorneys each tracking and recording their time by separate methods. And it is easier if the software your law firm uses to track time integrates with the software you use to bill clients. That way, you can skip steps — and you can see which attorneys are the biggest earners, which clients require the most of your time, and which clients owe you money.

 

Popular Time and Billing software

Some Case and Practice Management software provides features related to time and billing, or they integrate easily with other accounting software, such as Quickbooks. Generally, Time and Billing software deals more specifically with the nitty-gritty daily grind of time tracking and getting paid.

Here are some examples of popular applications that law firms use for time and billing:

Juris: Juris is a LexisNexis product that simplifies finances and reduces time spent on accounts payable and receivable. This choice works better for medium-sized firms.

Time Matters: Time Matters is another another LexisNexis product, Time Matters is timekeeping software. Its features include the ability to organize emails, track time, manage calendars, and find case files.

Tabs3: This application handles billing and statements, as well as helps firms determine lost time, what clients are behind with payments, and which attorneys are the top earners in the law firm. Tabs3 integrates with PracticeMaster, which is practice management software.

 

Questions to ask

You want to make certain that the Time and Billing software you select has the features you need, is easy for everyone to use, and that it will integrate with other legal software you may use in your practice:

— How flexible is the Time and Billing solution? Does it allow you to create custom fields? Will it permit you to easily apply variations to billing rates for both clients and attorneys? Does it allow for different methods of billing — hourly or flat rate, for example?

— With which financial software does the solution integrate? Does it serve as its own financial software? With what other software options does the solution integrate?

— What type of support does the software company provide? Will an IT person be needed for installation? Is the solution cloud-based or stored on an in-house server?

— Will training be needed to get everyone on-boarded and actively using the software?

— What can be automated by the software? For example, will the software alert accounts receivable when an invoice needs to be sent, is viewed, or is past due?

— Is a client service portal a feature made available by the application? Does it otherwise make it easier for clients to pay their bills?

If you need assistance determining which type of software has the features you need, or if you want help integrating new applications with your existing system, Legal Workspace’s application support specialists can help. You can take advantage of Legal Workspace’s Software as a Service licensing model for certain Time and Billing applications. Legal Workspace can also move existing licenses for software to its legal cloud environment.

Many say that time and billing are the most tedious aspects of running a law firm. Time and Billing software can reduce the effort that your personnel and attorneys make toward time-tracking and billing, and — as a bonus — it can reduce the amount of time it takes your law firm to get paid. Select the appropriate solution for your law firm, and you’ll find that Time and Billing software gives you more time.