3 Resolutions All Law Firms Should Make in 2019

Another New Year is upon us! ‘Tis the season for law firms to take stock of the past year’s successes and shortcomings and make goals for the upcoming year.

It used to be that preparing a law firm for a new year mainly meant staying the course and constructing growth goals. While growth is something that most law firms want to happen in 2019, there’s now more that goes into making a robust and agile law firm.

Get up-to-date on technology

If your law firm is still going about the business of law the old-fashioned way, it is going to be left behind. Technology has helped to even the playing field for law firms. Now, with technology’s help, smaller firms can take on more complex clients. And, larger firms can provide more efficient, more accurate service.

Automation and management

With a wide array of legal applications, law firms can streamline management and administration. For example, practice management software, such as Amicus Attorney® or Time Matters®, allows administrators to track and manage schedules and records. Document management software, such as Worldox®, takes organization and productivity a step further.

Time and billing software simplifies the invoicing process, increases accuracy, and frees up valuable attorney time. And, legal document generation automation software, such as Hot Docs® and ProDoc®, prevents attorneys from re-inventing the wheel every time they create a transactional document.

Using this kind of technology releases legal minds from the tyranny of busy work. It also allows management to manage instead of worrying about the little things.

Flexibility and reliability

By now, most law firm management has heard about using the advantages of using a cloud environment. One benefit is that attorneys and employees can access their workspaces from their Smartphones, tablets, laptops – practically any device that can connect to the internet. And, downtime is a thing of the past: Cloud environments like Legal Workspace use top notch technology and talent to provide clients with reliable, seamless service.

And, all of the above mentioned legal applications are compatible with Legal Workspace – which means that you can either do a complete technological overhaul when you make the switch to the cloud, or, you can work with Legal Workspace to integrate your current software with its environment.

Secure your data

Hackers have New Year’s resolutions, too: to work continuously and find new ways to penetrate defenses and steal data. Clients are becoming increasingly aware of the dangers and have higher expectations for data protection. And, of course, large clients and clients in certain industries (such as those associated with medical records) have high security standards (such as HIPAA) that need to be met.

Legal Workspace was created solely for law firms, so security is paramount. The Legal Workspace cloud environment utilizes military-grade security, which means that your clients’ data is much safer than it would be if you were to attempt to build your own secure environment. Not only that, but if a client does have a particular security request, Legal Workspace can adapt its environment to meet its needs.

Prep for disaster

No one likes to think that a natural disaster might occur that could wipe out their law firm’s records. Fire, flood, and tornadoes are just a few examples of challenges that could interrupt business and cause irreparable damage to a law firm.

When you have your data and workspace housed in a cloud environment (and that data is stored redundantly in multiple geographic locations and regularly backed up), that’s it: You’re prepared for disaster. Your data will still be accessible in the cloud no matter what might happen on the ground.

These three ways to prepare your law firm for 2019 can be accomplished easily by making one decision: to move to a cloud environment. Make this year the year that technology and data stop causing challenges in your law firm.

Server or Cloud? A law firm deliberates

We get many calls every week from law firms that are debating between the cloud and maintaining local IT resources. Yesterday, we received a call that a law firm is losing productivity because of unexpected server downtime. Concerns about data loss overwhelm the managing partners. What if the server fails?

The law firm is being proactive and looking into solutions. One option is working with their IT vendor, which wants to upgrade their server hardware. But the estimate for that project is prohibitive: $15,000 for server hardware and 40 hours of work at $175 ($7,000). On top of that, they can expect the usual costs for network upkeep that come from quarterly updates, 6 hours of work every quarter ($4,200 annually), and monthly maintenance, four hours of work each month ($8,400 annually).

The managing partners wonder: What if there’s another way to protect our data and reliably keep our firm up and running? Is there a more sustainable option to stabilize costs and eliminate downtime?

There is.

It’s the cloud.

An instant productivity boost

The law firm has an IT administrator on staff who deals with server downtime and other day-to-day tech issues. From his arrival to his departure at the office, he spends every day running around troubleshooting. What would his day look like without the hassle of damage control? He could spend his time evaluating new technology, customizing legal applications, and training new employees — all in the service of maximizing billable hours.

Other, smaller firms have a slightly different IT problem: Attorneys and staff members have to figure out what to do when technology fails. Imagine that problem disappearing. They could get back to focusing on revenue-generating activities.

Were the law firm to migrate to a cloud environment, such as Legal Workspace, the IT administrator, attorneys, and staff members could reclaim their time. Legal Workspace’s data centers have a history of more than 14 years of 100% continuous uptime.

Wasted time eliminated.

More than convenience: Safety

That concern the managing partners have about data loss if the server fails? It’s a real problem that could occur whenever you use an onsite server. Cloud solutions such as Legal Workspace have geographically redundant data centers that render data safer in the cloud than it could ever be on an onsite server. Here’s a video that illustrates the difference between server and cloud security. Legal Workspace has advanced security measures in place, such as:

• Limited physical access to servers
• Staff that’s available to react if a problem occurs
• Firewalls with sophisticated detection system
• Advanced data encryption

Using a solution like Legal Workspace also allows law firms to provide the tightest security available to their clients. For example, a firm that works with healthcare providers will need to be HIPAA compliant. Legal Workspace has a HIPAA-compliant version of its cloud environment and will even sign a business associate agreement. Other special security mandates from financial institutions and government contractors are easy for a solution such as Legal Workspace to meet and exceed.

Security concerns eliminated.

What choice would you make?

What choice do you think the law firm made? Did they plunk down $21,000+ and upgrade their onsite server, or did they jump at the chance to advance both productivity and security by switching to a cloud environment? Did they decide to eliminate downtime and stabilize costs?

The choice seems pretty clear.

7 Advantages of the Cloud for a Law Firm

Law firms make one important choice that affects numerous other aspects of their business: whether

  1. to set up their own IT infrastructure and house data onsite or
  2. use a cloud-based solution to host all of their applications and data.

Here are the seven ways in which a law firm will benefit from the cloud:

  1. Maximize Internet Security

The Legal Workspace (LWS) solution has four internet providers protected by redundant enterprise-grade firewalls and an intrusion detection/prevention system that has the ability to do dual-factor authentication.

7 Advantages

This level of security is difficult—if not impossible—to replicate in an onsite IT environment. Certainly it’s out of reach for small firms with limited budgets. As a result, many small firms end up with imperfect solutions, such as a consumer-grade firewall protecting their onsite server.

Joe Kelly, Founder and CEO of Legal Workspace, says, “We’re able to offer small law firms better internet security than most Am Law 100 firms have in place.”

  1. Reliable Physical Security

Some people question the importance of physical data security. After all, if someone were to penetrate a firm’s physical defenses, they’d still need to log in to the server. But, physical security is very important: Backup media could be stolen; it’s even possible that someone could take the whole server.

LWS’s servers are located in secure data centers. To gain entry, authorized LWS employees must provide biometric identification as well as an ID card. “Only our people have the code to physically access our servers,” Kelly says.

  1. Immediate Disaster Recovery

Our enterprise-grade equipment is housed in two data centers in different states. “Only our full-time employees have physical or electronic access to these redundant systems,” Kelly says. That means that if something were to happen at the data center in Colorado, our cloud services could still operate because of its intact center in Texas.

That’s one of the disadvantages of storing data in onsite servers: Should something like a fire happen onsite, a law firm would be able to eventually access its latest backup in the cloud. But, restoration could take a few weeks—which could be devastating to business.

That problem doesn’t exist if a law firm uses Legal Workspace’s cloud services. In the same situation, “They could go to any electronics store, get new laptops, log into their secure cloud environment, and they’ll be right back where they were. Even their Windows desktop is sitting in the cloud,” Kelly says. Nothing lost, no delays.

  1. Predictable IT Budgeting

Technology equipment has to be depreciated over five years, but firms often have to buy the latest version of document management software or a new server every two or three years. It’s hard to anticipate what will be needed when.

LWS’s regular monthly fee means IT spend will be a known quantity with 100% predictability. And, with that monthly fee, customers automatically are upgraded to the latest versions of legal software included in the package they select.

  1. Eliminate IT Distraction and Hassle

“Every law firm has to run a little IT department,” Kelly says. Even if a firm only consists of three people, the managing partner still has to spend time and energy configuring technological needs and managing vendors. A larger firm might have a full-time IT person on staff.

None of that is necessary if a firm uses our all-in-one cloud solution. For a monthly fee, all IT worries evaporate, and lawyers can get back to doing what they excel at doing: practicing law.

  1. Inherent Remote Access

Typically, configuring remote access for firm lawyers and staff can be a painful experience with a lot of extra work and expense. Larger firms might need to set up a terminal server or a Citrix server cluster. Small firms might utilize a service such as GoToMyPC, which allows subscribers to access their desktop remotely for a fee.

Those options can work, but they don’t have all of the advantages of a solution like LWS. Our whole cloud system is remote: Even when lawyers are sitting in their office at a desktop, they’re accessing the files remotely when they’re logged into LWS. In other words, setting up remote access is just part of the process of working with LWS and not an extra step.

  1. Experienced Law Firm Cloud Services

Hundreds of law firms that want the advantages of a cloud-based solution have been using LWS’s services for years. As a result, LWS has seen what methods and strategies work well, which means they get it done right the first time.

Kelly says, “There’s no guess work for us. We do this work over and over, and it’s all we do. We pass along the benefit of our experience to our customers.”

A cloud environment makes technology more accessible to every member of a law firm, regardless of size. But, a cloud environment like LWS does much more than that. From security to ease of use to predictability to flexibility, LWS removes the obstacles of working with technology. It renders technological issues invisible, which allows its users only to see—and benefit from—its advantages.

7 Advantages of the Cloud for a Law Firm

Find the Right Cloud Computing Solution for Your Law Firm

The Unexpected Cost of Free Cloud Document Management Services

As many law firms are discovering, the cloud can be an amazing asset for their businesses. It offers scalability, flexibility and mobility, and often with a lower price tag and more convenience than traditional, in-house hardware and software.

Yet as tempting as iCloud, Google Drive, Dropbox or other sites may be, lawyers need to do their research first before uploading their important, confidential or privileged information to these non-legal-specific types of free or low-cost services.

Many of these sites are geared towards consumers – not law firms – and could have notable limitations when it comes to important security provisions. Users may even surrender their ownership rights to information in that particular cloud.

While free or cheap cloud providers may seem like a bargain in the short term, they can be very costly in the long run if data is left vulnerable or attorneys have unwittingly surrendered their ownership rights to their own information.

This security infographic illustrates the costs and consequences associated with a cybersecurity breach. When attorneys work with any medical information or records, the firm will be responsible for fines up to $250,000 as a penalty for failing to comply with strict HIPAA security standards.

Law firms would be better off paying a little more for legal-specific cloud providers to get the security and peace of mind they need.

Key Questions to Ask When Vetting Cloud Services

When looking at different cloud providers, there are several things to consider.

  1. Do they have thorough security protocols?

While free and low-cost services certainly try to keep data secure, it may be difficult for attorneys, or any user, to find out exactly what protocols, firewalls and operating systems are in place to protect information.

It may also be difficult for users to find out which employees have physical and virtual access to their data and what background checks have been performed on those employees.

  1. Do they have a legal-specific software and infrastructure?

While many of these cloud services are easy to use, they may not integrate well with the other tools and software the firm uses. This means that data may be difficult to access and merge with the other technology.

  1. Do they have a legal software certified and vetted staff?

When lawyers using free cloud storage have questions, they may not know who to contact for information. It may also be difficult to determine the level of training and expertise of those they do speak with. If an attorney has trouble getting data in the cloud, finding someone to help could be a serious issue. There may also be little recourse if the data cannot be recovered.

 

Is your law firm considering the cloud? For more information about data storage when using a cloud provider check out this article by our CEO.

Legal Workspace Increases Client Base, Support Personnel and Partner Reach in 2014

Legal Workspace, a leading provider of cloud-based work environments designed specifically for law firms, today announced that it increased its 2014 customer base by 37 percent when compared to 2013. Additionally, the company welcomed new clients and a new partner in 2014.

The company attributes this success to its unique, legal-specific virtual work environment coupled with law firms’ rising acceptance of cloud-based technology.

Legal Workspace’s accomplishments in 2014 included:

• The finalization of a partner agreement with LawBase as well as the first installation of LawBase in the Legal Workspace environment.
• A renewed Worldox certification.
• A new Time Matters certification.
• The addition of legal systems engineering and marketing staff with first-hand knowledge of law firm operations and processes.

“The cloud is truly freeing attorneys from location and accessibility constraints. We take this a step further by transforming firms into cloud-based operations which give lawyers and paralegals mobile access while eliminating the complexities and costs of managing IT on-site. Legal Workspace, which was first introduced in 2008, can tackle complicated systems and tasks in a short period of time such as large scan and print jobs, integrating applications with email, hosting practice and document management databases and linking to indexed data,” said Joe Kelly, CEO and founder of Legal Workspace.

Legal Workspace, created for lawyers by professionals well-versed in the special demands and requirements of law firm practices, hosts software applications such as Microsoft Windows, Office and Exchange and anti-virus and anti-spam protection to create a virtual law firm platform. Through partnerships, Legal Workspace also offers cloud-based access the following practice management, document management, time billing and legal document generation automation software:

• Amicus Attorney®
• Needles®
• Practice Master®
• Thomson Reuters ProLaw®
• Worldox®
• Microsoft SharePoint®
• Timeslips®
• Tabs3® Billing Software
• QuickBooks®
• Hot Docs®
• ProDoc®

Visit Legal Workspace at LegalTech New York (booth 434) for demonstrations and more information.

You can learn more by visiting Legal Workspace or watch our video.

Cloud Computing Is the Number One Technology Trend of 2015

Business Insider recently listed nine technologies that companies will be turning towards in 2015 and cloud computing is number one. Here is why:

For the past few years, enterprises have been slowly shifting away from buying software and hardware. They want to rent it from someone else, hosted elsewhere, paying only for what they actually use. This is known as cloud computing.

By the end of 2014, this trend has turned from a trickle to a stream. In 2015 it will become a waterfall.

IDC predicts that in 2014, companies will have spent $56.6 billion on the cloud, and that the cloud market is growing 22% a year, six times faster than the growth of the whole IT industry. By 2018, companies will be spending $127 billion on the cloud.

Read the whole list here

Are you considering moving your law practice to the cloud? Look no further than Legal Workspace.