Migrate Legal Software to the Cloud in 6 Steps

In today’s world, technology is literally at our fingertips and has become the backbone of all business process and functionality.  Long past are the days where a firm could run with a typewriter, some file cabinets, a copy machine, and maybe even a shared printer.  Technology truly has transformed the landscape of business productivity and turned it into a virtually well-oiled machine, accessible 24/7/365, and constantly processing the business functions. Most of this is achieved by abandoning the old local technology and moving your data to the cloud.  Making a plan to move to the cloud can be a nebulous thought, as there are so many technologies that can be utilized, and the market is becoming saturated with “cloud” providers.  Naturally, some providers are more robust than others, and it can be overwhelming for the aspiring firm to make technology decisions like this with little intellectual knowledge of what would work best for their firm.  With this in mind, here are some good pointers as to how to make a responsible and educated decision on moving your firm’s technology to cloud services:

How does your firm operate?

Many firms are migrating their software to the cloud for a number of reasons. Some firms want to eliminate purchasing expensive hardware servers and the maintenance that comes with the new hardware. Some firms, such as Personal Injury firms, need to be HIPAA compliant and find it’s less expensive and less of a headache to move to the cloud. Some firms migrate to the cloud to experience greater accessibility and collaboration between multiple office, home office, and courtrooms. The cloud allows safe access to data, files, and software from anywhere.

Fully vet and evaluate a cloud provider

You will absolutely get what you pay for. Get a few different quotes and evaluate them thoroughly. Most of our clients have used other cloud providers and eventually came to Legal Workspace when their needs were not being met by other providers. Based on our clients’ feedback, we’ve compiled an article on vetting cloud providers here. Long story short, Law firms need top-notch support, state-of-the-art security, and ABA compliant cloud vendors.

Evaluate users and permissions, does everyone really need access to your General Partnership Documents?

Not everyone at your firms needs access to all data. Does your paralegal need access to practice management software? In the cloud, you can custom tailor your solution to grant access to what each employee needs access to, giving all the benefits of a cloud-based system, with the level of security of an enterprise organization.  It takes the guesswork out of who can access your confidential data, and allows you to quickly grant and deny access to your team members. 

Reconcile Data – Time to check in on compliance and housekeeping.

Once you’ve decided on a cloud provider, it’s time to Marie Kondo your data. Most state bars require law firms to keep data for a certain number of years but there could be data lurking that can be safely deleted. We see a lot of duplicate files and moving to the cloud is a great opportunity to consolidate and clean up data.

Sending Data to the Cloud Provider- Make sure this is encrypted.

There are a few different ways to send your law firms’ data to your cloud provider. Your cloud provider may remote into your network and export data directly to the cloud. Your cloud provider may use a physical hard drive to transfer data from your firm to their cloud.

Run Parallel Systems (and test the concept)

Once your legal cloud provider has your law firm’s data, they will run two networks simultaneously – your old network and your new cloud. As you’re working, the cloud vendor will see if any data was added to your old network after the transfer and ensure all of your connections are working properly. Most modern-day legal software programs sync well with each other and the connections you had previously, say from Worldox to TimeMatters(pls change if this is wrong, looking for well-known apps that sync), will transfer to the cloud. 

If you have any questions about migrating your firm to Legal Workspace, please give us a call at 877-713-8302 or send us an email info@legal-workspace.com.

Work Smarter, Not Harder: June 2016 Newsletter

IN THIS ISSUE

Work smarter, not harder

 

Christine Anderson recently joined Legal Workspace as our Legal App Specialist. Christine has over a decade of experience optimizing efficiency and profitability for legal firms. While she is familiar with most legal software apps she is particularly well-versed in PC Law, TimeMatters, Juris, ProLaw, Bill for Time, and QuickBooks.

Whether you’re looking to streamline accounting or improve productivity, there’s an app for that.

Looking for a better way to streamline case management?

  • Christine recommends Amicus for smaller firms and TimeMatters for larger firms. Both programs offer comprehensive, efficient case management to help you stay ahead of the workflow.

Do you need a billing system that also handles full accounting and financial reporting?

  • Christine recommends PCLaw or Tabs3 for smaller law firms and Juris for larger firms. With fully integrated time entry, billing, payables, receivables, and management reports, both of these will help you capture more hours, maximize revenue, and control costs.

Looking for an all-in-one solution for billing, accounting, and case management?

  • Christine recommends ProLaw, a fully integrated, robust, highly customizable system that allows front and back office to share the same client and case data.

If you’re interested in learning more about how legal applications can support your firm, please reach out to Christine at CAnderson@Legal-Workspace.com.


Legal Workspace Featured in Westlaw

 

Westlaw is an online legal research service for law related materials and services. Legal Workspace CEO Joe Kelly’s article about data ownership was selected for inclusion in the Westlaw database. The article highlights data-ownership rights in the cloud. With free and low-cost cloud storage services, lawyers might not even own their intellectual property after they upload it to the cloud. As tempting as iCloud, Google Drive, Dropbox, or other sites may be, lawyers need to do their research first before uploading.
Read the article >>


Client Spotlight

 

Has Legal Workspace helped your practice? We want to hear all about it.
We’re looking for clients who can answer a few short questions about how the cloud has helped their firm.
The answers will be turned into a case study and will position you and your firm as technology leaders and illustrate how Legal Workspace helps support your firm. Email TStork@Legal-Workspace.com to learn more and get started!


Support Whenever You Need It!

 

Legal Workspace’s helpdesk is monitored by experienced engineers capable of resolving desktop and workstation problems quickly and efficiently. Our staff will troubleshoot your problem using the latest remote support tools and escalate the call, if necessary, to a specialist to resolve critical issues.

Monday – Friday 7AM – 6PM (MST) Call (877) 713-8302, option #2

Should you have an after-hours emergency, please call the support line and a member of our technical staff will return your call within one hour. Please note that after-hours labor rates and minimums apply. (877) 713-8302 | helpdesk@legal-workspace.com


Make Legal Workspace Better

If you see opportunities for improvement in either the service we deliver or product enhancements we are always here to listen. Email your feedback to feedback@legal-workspace.com

Referral Special

Refer a firm or 2 or 3…Do you know a law firm that needs Legal Workspace? When you refer a friend or collage to Legal Workspace we will help them succeed and you will get a free month of service! Send your referrals via email to feedback@legal-workspace.com

What’s Killing Your Law Firm’s Productivity?

According to LexisNexis, the majority of non-billable hours are spent on practice management or administrative tasks. Process and workflow automation is as important for law firms as it is for any industry. Although your “product” is not tangible, it is nevertheless measurable. The “commodity” produced by attorneys is knowledge. This knowledge is often in the form of advice given, agreements achieved and documents produced. However, the value of all of these is usually measured in time. Therefore, in order to remain competitive, maximize productivity and minimize costs, attorneys must manage proactively and strategically the production of the time commodity.

Time management is where case management software can be of great benefit and provide a significant return on investment.  

What if you could:

— Ensure that you never miss a deadline?

— Generate documents (and find them later) with only a couple of easy steps?

— Create billing entries from any task (documents, calendar, notes, research, etc.) with just one button?

— Quickly turn those time entries into invoices that can be sent via email for faster payment?

— Find any document, file, note, message, etc. with one global search field?

— Access all items related to a case (calendar, documents, email messages, notes, contacts, etc.) from one window?

 

Practice Management Applications and Document Generation Software

 One key to maximizing revenue is to maximize the number of billable hours, and reduce the amount of time spent on non-billable activities. Although some of your non-billable tasks may not be related to a case, such as practice management and administration, often time is spent on case-related actions for which you would not want to bill your client, such as searching for a document, email, or notes that may not be organized as well as they should be.

At a rate of $300/hour, 10 minutes spent searching for stealth information is $50 of billable time wasted. You can easily see how this wasted time, protracted out by several cases, can result in a significant decrease in productivity and, ultimately, profitability.

 The good news is that Legal Case Management and Legal Accounting software can greatly reduce your number of non-billable hours as well as maximize your production of billable time.  There are several systems available that will help you accomplish all of the goals listed above, and more.

For case management we recommend Amicus (for the smaller law firm) and Time Matters (for medium to large firms). Both programs offer comprehensive, efficient case management and legal document generation to help you work more efficiently and meet deadlines.

 

Billing and Accounting Software for Attorneys

If you’re working long hours to increase revenue and not seeing a return, it might be time to look into a legal billing application. Thankfully there are many time and billing software options for attorneys to ensure you’re capturing all of your billable time and easily generating invoices for individual cases or en masse.

For small firms, Tabs 3 and PCLaw are complete time, billing and accounting systems with functions to meet the unique needs of legal billing and accounting. PCLaw has the added (optional) benefit of a front office module which also handles case management functions. For large law firms, Juris provides the scalability, flexibility and reporting requirements unique to firms with multiple attorneys, a large support staff and complex billing requirements. These systems provide easy methods for capturing all of your billable time and easily generating invoices either on an individual basis, or en masse.

These apps will help you capture more hours, maximize revenue and control costs with fully integrated time entry, billing, payables, receivables and management reports.

 

 Leveraging the Cloud

Most legal applications require dedicated space on your server. That’s where Legal Workspace comes in. Our clients find that maintaining their own server’s security, upgrades, repairs, support maintenance and uptime is time-consuming and costly. With Legal Workspace, we manage your server and IT needs so you can spend more time practicing law and less time worrying about server and IT maintenance.

Our secure legal cloud is the perfect environment to host your virtual law firm. Work from anywhere using any device to maximize efficiency while on-the-go.

 

Legal Workspace is a complete solution created exclusively for law firms.

— Full IT management and maintenance

— Enterprise-grade security to protect against online threats

— Access Legal Workspace from anywhere using any device

— Military grade data centers located in the US

— Easy and affordable scalability as your firm grows

— Host all of your legal and business applications, no on-site servers required

 

Download this blog post here.

 

What Attorneys Need to Know About the New Amicus and Worldox Software

A couple of major updates of popular legal software are being released this year. Amicus Premium and Worldox’s updates set these options apart both from the last version and from the competition.

Amicus Premium 2015

Amicus Premium, a practice management solution, has come out with its new version already, with a re-designed interface and tweaks to file automation and search capabilities. It also features a new module in its mobile app for notes and “precedent workflows that automatically delegate tasks based on each firm member’s role.”

The billing integration of Amicus legal software has been enhanced to give clients more control and customization over their bills, including split billing. Law firms now have the ability to send automated alerts when retainers have reached their limit.

But the most significant change is the addition of Amicus Client Portals, which allows clients to access information pertaining to their case, adds another layer of collaboration and improves the lines of communication between firm and client.

Worldox GX4 2015

Worldox, a document management system, announced its release of GX4 in February. This legal software has been completely redesigned to improve the user experience across desktops, mobile phone and tablet devices.

It, too, has improved search functions, and now allows users to see snippets of the items retrieved from the search—which makes it easier to see which item is the one you need. Search is improved because users can now create document tags.

Greater integration with Microsoft Outlook is another bonus. Users are able to search Outlook through Worldox now, so there’s no need to run multiple searches from discrete programs. Users can also now easily move email to Worldox on their smartphones. And the new “active profiling” feature “monitors…emails and assigns client/matter information for end of day, one-click batch filing.”

How to Upgrade

If those updates sound like they’ll make managing your practice easier, Legal Workspace (LWS) can help. Amicus Premium is now obtainable through our law firm cloud solution, and when Worldox GX4 is officially released to the public this year, it too will be made available to clients.

Find the Right Cloud Computing Solution for Your Law Firm

The Unexpected Cost of Free Cloud Document Management Services

As many law firms are discovering, the cloud can be an amazing asset for their businesses. It offers scalability, flexibility and mobility, and often with a lower price tag and more convenience than traditional, in-house hardware and software.

Yet as tempting as iCloud, Google Drive, Dropbox or other sites may be, lawyers need to do their research first before uploading their important, confidential or privileged information to these non-legal-specific types of free or low-cost services.

Many of these sites are geared towards consumers – not law firms – and could have notable limitations when it comes to important security provisions. Users may even surrender their ownership rights to information in that particular cloud.

While free or cheap cloud providers may seem like a bargain in the short term, they can be very costly in the long run if data is left vulnerable or attorneys have unwittingly surrendered their ownership rights to their own information.

This security infographic illustrates the costs and consequences associated with a cybersecurity breach. When attorneys work with any medical information or records, the firm will be responsible for fines up to $250,000 as a penalty for failing to comply with strict HIPAA security standards.

Law firms would be better off paying a little more for legal-specific cloud providers to get the security and peace of mind they need.

Key Questions to Ask When Vetting Cloud Services

When looking at different cloud providers, there are several things to consider.

  1. Do they have thorough security protocols?

While free and low-cost services certainly try to keep data secure, it may be difficult for attorneys, or any user, to find out exactly what protocols, firewalls and operating systems are in place to protect information.

It may also be difficult for users to find out which employees have physical and virtual access to their data and what background checks have been performed on those employees.

  1. Do they have a legal-specific software and infrastructure?

While many of these cloud services are easy to use, they may not integrate well with the other tools and software the firm uses. This means that data may be difficult to access and merge with the other technology.

  1. Do they have a legal software certified and vetted staff?

When lawyers using free cloud storage have questions, they may not know who to contact for information. It may also be difficult to determine the level of training and expertise of those they do speak with. If an attorney has trouble getting data in the cloud, finding someone to help could be a serious issue. There may also be little recourse if the data cannot be recovered.

 

Is your law firm considering the cloud? For more information about data storage when using a cloud provider check out this article by our CEO.

Legal Software 101

legal-software-101Whether you’re getting ready to hang your own shingle or managing an established law firm, implementing a suite of legal software can seem like a daunting task. You might have been intimidated by the cost, the time to put the new procedures and tools in place and possibly the change from familiar processes. However, even with those hurdles, it pays (literally – it saves money) to improve your practice by adopting technologies that work best for you and your firm.

Software Categories

The four categories of applications commonly used by law firms include:

  • Practice Management Software
  • Document Management Software
  • Time and Billing Software
  • Legal Document Generation Automation Software

Practice Management

Practice management applications allow attorneys to streamline their workflow and business processes, thereby enabling them to spend more time generating revenue and less time doing tedious, unproductive tasks. These applications, at their core, offer fundamental matter-centric organization of contacts, calendaring, and management.

The use of practice management applications helps attorneys and staff with organization and quick reference to vital information, no matter the practice. These tools often integrate with other applications that allow for easier manipulation of that data as well as increased mobility.

Common practice management applications include:

  1. Amicus Attorney®
  2. Needles®
  3. Practice Master®
  4. Thomson Reuters ProLaw®

Document Management

Document management software applications are powerful tools in any law firm’s workflow. These applications provide the firm with a centralized and searchable depository of documents, emails and other matter-related items. Law firms deal with volumes of data in a variety of forms and formats. With the billable hour in mind, the ability to quickly search and recall documents or emails is essential for optimizing the firm’s workflow.

With paper documents converted to electronic files, less physical storage space is needed. It becomes easier to take or access documents off-site and audit trails become easier to maintain.

Two popular document management solutions are:

  1. Worldox®
  2. Microsoft SharePoint®

Time and Billing

Two of the most common struggles with any law firm, regardless of the size, is capturing billable time and getting bills out in a timely fashion. The right time and billing application can assist a timekeeper with these tasks and can even help capture more of their billable time. Used correctly, time and billing applications easily pay for themselves with more hours billed and more efficient billing practices.

Your accounting software can also be linked to your time and billing solution in order to facilitate invoicing and tracking accounts receivable and trust account transactions.

Popular time and billing software for law firms includes:

  1. Timeslips®
  2. Tabs3®Billing Software
  3. QuickBooks®

Legal Document Generation Automation

With law firms often collecting data for cases from a variety of disparate sources, assembling a single document from that data can be a challenge. Document generation software allows firms to streamline and automate that process.

These applications use templates and interview questions to help assemble the documents for attorneys. Firms can quickly automate the generation of releases, letters, government forms and other frequently needed documents.

Some applications that help law firms quickly generate these documents are:

  1. Hot Docs®
  2. ProDoc®
  3. Amicus Attorney®

Benefits of Integrated Legal Software Applications

Correctly implemented, these integrated technology solutions can save you time and money in billings, document generation and effectiveness – all while reducing risk.

  1. Increase profitability – capture billable time
  2. Increase productivity – automate documents
  3. Increase effectiveness – build templates
  4. Reduce risk – identify malpractice and disciplinary milestones

These benefits are reached not only through the efficiency of using each individual application, but also through reduced redundancy as the various products share information with each other.

The Legal Workspace Solution

Legal Workspace provides a cloud-based legal work environment with licensing options for all the software applications mentioned in this article. The platform was created just for lawyers and law firms. Our base package includes the complete Microsoft®Office suite, as well as the latest anti-virus and anti-spam protection and nightly backups of your data.

You can also customize your environment to add any specific legal applications your firm already uses or wants to offer, including the unique e-filing software used to submit documents to your local court. We allow you to move existing licenses to the cloud or take advantage of our SaaS (Software as a Service) licensing model for many legal software applications.

Our solution can be implemented in less than a week, often with most of the process happening over the course of a weekend, meaning little disruption to your workflow.

No matter how new or well-established your firm is, you can discover time savings and return on investment by implementing the right legal software solution.